Canada Revenue Agency
Symbol of the Government of Canada

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Browser requirements

To ensure that you have uninterrupted access to the CRA login services, your browser must:

  • support TLS 1.0 (recommended) or SSL 3.0;
  • have Cookies enabled; and
  • have JavaScript enabled.

If your browser does not meet these requirements, you may need to enable Cookies and/or JavaScript or enable TLS 1.0 or SSL 3.0 support. If your system configuration and settings are not compatible and you choose not to upgrade or change them, you may be unable to access the CRA login services.

Recommended browsers

The following browsers meet these requirements and can be used to access CRA login services:

Note: You may access our CRA login services using other web browsers and recently released versions of supported browsers, however, they may not have been fully tested with the CRA login services. If you encounter difficulties while using these browsers, it is recommended that you try again using one of the supported browsers listed above or an earlier version of a supported browser.

Cookies and JavaScript

You should also check that your cookies and JavaScript are enabled in your browser settings. All browsers are configured a little differently, so you should check the Internet options of your browser for ways to enable the cookie and JavaScript functionality.

These services use persistent cookies. These persistent cookies will not store any identifying data.